Q: What makes Eric Emanuel shorts unique?
A: Eric Emanuel shorts are known for their distinctive designs, high-quality materials, and comfortable fit. Each pair is crafted with attention to detail, featuring unique prints, colors, and collaborations that set them apart from other brands.

Q: Where are Eric Emanuel shorts made?
A: Our shorts are designed in our New York studio and manufactured in facilities across the United States and abroad, ensuring high-quality production standards and ethical labor practices.

Ordering

Q: How do I find the right size?
A: You can refer to our sizing chart available on each product page. If you’re between sizes, we generally recommend sizing up for a more comfortable fit.

Q: Can I modify or cancel my order?
A: If you need to modify or cancel your order, please contact our customer service team as soon as possible. Orders that have already been processed and shipped cannot be modified or canceled.

Shipping

Q: Do you offer international shipping?
A: Yes, we ship worldwide. Shipping costs and delivery times vary depending on the destination. Please refer to our shipping information page for more details.

Q: How can I track my order?
A: Once your order is shipped, you will receive an email with tracking information. You can use this information to track your order’s progress to your doorstep.

Returns and Exchanges

Q: What is your return policy?
A: We accept returns within 30 days of purchase, provided the items are in original condition with tags attached. For more information on how to process a return, please visit our returns page.

Q: Can I exchange an item for a different size or color?
A: Yes, we offer exchanges subject to product availability. Please contact our customer service team for assistance with exchanges.

Care Instructions

Q: How should I care for my Eric Emanuel shorts?
A: To maintain the quality of your shorts, we recommend washing them in cold water with like colors and laying them flat to dry. Avoid bleach and ironing the print or embellishments.

Contact Us

Q: How can I get in touch with customer service?
A: Our customer service team is available to answer your questions. You can reach us via email, or through our website’s contact form. We strive to respond to all inquiries within 24 hours.